Terms & Conditions

1. Introduction
Welcome to Zael Wears! By placing an order with us, you agree to the following terms and conditions. Please read them carefully before making a purchase.

2. Orders & Payment

• All purchases are processed on a cash-on-delivery basis.
• Once an order is confirmed, it cannot be modified or canceled.
• Customers must provide accurate shipping details to ensure successful delivery.

3. Shipping & Delivery

• We deliver to selected locations within the specified timeframe.
• Delays may occur due to unforeseen circumstances such as weather conditions or high demand.
• If a package is undelivered due to incorrect information provided by the customer, reattempted delivery may not be possible.

4. Returns & Exchanges

• Returns or exchanges are only accepted in case of defective or incorrect items.
• Customers must report any issues within 48 hours of receiving the order.
• Items must be in unused condition with original packaging for eligibility.

By shopping with us, you acknowledge and accept these terms. If you have any questions, feel free to contact us at [email protected].